May 22, 2020
Tracking coronavirus: Anaheim responds
Anaheim continues to respond to the coronavirus outbreak.

We have declared a local emergency to gain access to resources, while every department is taking part in our response to the outbreak.

We provide daily updates at and on our Facebook, Instagram and Twitter accounts.

Today's newsletter features updates on where we're at.

We thank everyone in Anaheim for doing your part to stem the spread of coronavirus in our community and we want you to know that as your city, we're here for you.

Actualización en español aquí.
Anaheim cases: 770

As of May 22, Anaheim has a running total of 770 cases of Covid-19, the condition caused by coronavirus, since reporting began two months ago.

This is out of 4,941 cases in Orange County.

Anaheim's cases make up 15 percent of the county's total reported cases. 

Fifteen percent is four percentage points above our 11 percent share of Orange County's population.

Among cities, Santa Ana has the most cases at 885, followed by Anaheim at 770, Huntington Beach at 310 and Irvine at 166.

Anaheim and the other three cities are the largest in Orange County by population, so we would expect them to have the highest number of cases compared to other cities in the county.

A note on case counts: for Anaheim and all of Orange County, case counts are cumulative --meaning they are a running tally since tracking began.

So Anaheim's count does not reflect active cases, which are smaller. Thankfully, the vast majority of people who tested positive weeks ago in our city have gone on to recover.

While we do not want to see any cases in our city, Anaheim's running case count represents a small fraction, 0.002 percent, of Anaheim's 360,000 residents.

Although we don't get city-specific data on deaths, Anaheim is aware of 17 deaths in our city from complications of Covid-19, the condition caused by coronavirus.

Fifteen of those deaths have been at skilled nursing facilities in our city and were older patients with advanced medical conditions.

While any loss of life is heartbreaking, Anaheim follows all of Orange County with a relatively low death rate.

We rely on data from the county of Orange and continue to request information on recoveries and active cases.

We could see the county next week start reporting estimates on people who have recovered in all of Orange County.

Keep following us at and on Facebook, Twitter and Instagram.

We are in this together and we'll get through this together.
Orange County cases

As of May 22, the Orange County Health Care Agency, the lead agency for coronavirus in our region, is tracking 4,941 cases.

Orange County has seen 118 deaths -- the first of which was reported March 24 -- from complications of Covid-19, the condition caused by coronavirus.

While any loss of life is tragic, Orange County's death rate is relatively low at 2 percent.

OC Health and private labs have conducted 93,906 tests as of May 22.

The 4,941 cases represent a 5 percent positive rate, unchanged for the past several days.

That means 95 percent of tests are coming back negative.  We and others continue to watch the positive rate on testing.

Countywide, the number of patients hospitalized on May 22 was down from a day earlier and a peak reached earlier in the week.

Those in hospitals number 230, down from 247 a day before.

Patients in intensive care number 95, down from 89 a day earlier.

You can read more about testing at
Reopening Anaheim businesses

Anaheim is looking to see businesses reopen as quickly and safely as possible under California and Orange County guidelines.

Orange County continues to follow California's stay-at-home order, which is gradually allowing more businesses to reopen with limitations and safeguards.

As of May 22, we are awaiting state approval of a county submitted plan to move fully into stage 2, and then eventually into stages 3 and 4 as part of California's four-stage reopening plan.

For now, we're in early stage 2.

Guidelines for open businesses

Anaheim is looking for businesses to reopen at their own determination, at the right time and in accordance with California's four-stage plan.

Reopening businesses and those open now need to ensure they are following California guidelines for preventing the spread of coronavirus.

California has provided general guidelines as well as industry-specific guidance.

There are also reopening guidelines from the federal Centers for Disease Control and from the Orange County Board of Supervisors.

For businesses, California's guidelines are most important as they supersede or go further than local and federal guidelines.

Reopening plan

Businesses awaiting reopening should get ready by creating a reopening plan and making necessary worksite changes.

To help businesses, we have a business  reopening plan template that addresses state guidelines.

Business owners can download this template and use it as a starting point for documenting their reopening plan.

Ultimately, when businesses reopen comes down to California's reopening stages and any additional Orange County guidance.

Anaheim's role is to help businesses understand and meet state and county reopening guidelines and to prepare for reopening when the time is right for their business.

Your business can share reopening details and plans with Anaheim through an easy online form you can access here.

Skilled nursing facilities

Skilled nursing facilities are a major coronavirus concern as they house some of Anaheim's most vulnerable residents.

While challenging, the situation at skilled nursing facilities in Anaheim is being addressed.

The emergency medical services division of Anaheim Fire & Rescue monitors more than 30 skilled nursing facilities in our city daily.

We check on infections, staffing and supplies and have patient relocation and medical transport plans in place should they be needed.

We work with the California Department of Public Health and Orange County Health Care Agency, which have oversight responsibility of facilities in our city.

Below is the most up-to-date information we know about facilities in Anaheim.

We are in daily contact with all these facilities. 

Windsor Gardens Convalescent Center

Windsor Gardens Convalescent Center of Anaheim is a 154-bed facility on Ball Road near Knott Avenue in west Anaheim.

We are aware of 90 total, cumulative cases at Windsor Gardens, though a large number of those patients have moved to other facilities or are with family.

So we are tracking 63 cases at Windsor Gardens.

Thirty-six of those are active cases. Twenty-seven patients have recovered.

Sadly, we are aware of nine deaths at the facility. All were older with advanced medical conditions, and our hearts to go to their families and friends.

We are aware of 24 staff cases at Windsor, about 16 of them active cases.

The situation is being addressed onsite with oversight from the Orange County Health Care Agency.

Anaheim Healthcare Center

Anaheim Healthcare Center is a 215-bed facility on Beach Boulevard in west Anaheim.

Anaheim is aware of 52 cumulative patient cases at the site with only one of those currently active.

We are aware of 18 staff cases at Anaheim Healthcare, with 16 of those already recovered.

Sadly, there have been five patient deaths at the facility. All were of advanced age with advanced medical conditions.

The facility has stabilized, and we continue to monitor it. 

Harbor Villa Care Center

Harbor Villa Care Center is a 99-bed facility on Harbor Boulevard near Ball Road.

We are aware of 47 patient cases, all are active cases. We are aware of 15 staff cases, all active.

We are not aware of any deaths at the facility.

Park Anaheim Healthcare Center is a 115-bed facility on Ball Road west of Beach Boulevard. 

It has been listed by the state as having cases among patients. However, we are not aware of any major issues at the facility. 

West Anaheim Extended Care, is an 87-bed facility on Beach Boulevard. We are aware of five total patient cases there, including three that are active.

We are aware of one active staff case.

OC Health began reporting cases and deaths at skilled nursing facilities countywide on May 5.

The county reports 559 cumulative cases and 45 deaths at skilled nursing facilities across the county.
Places of worship

Anaheim's religious community has made some of the greatest sacrifices in the coronavirus crisis.

We commend all the churches, temples and mosques that have found alternative ways to worship and keep their community together in this challenging time.

As May 18, places of worship can see administrative workers return to jobs at churches, temples and mosques.

Gatherings for in-person services still are not allowed under California's stay-at-home order.

But we expect to see updated guidance from California during the week of June 1.

The federal government, including President Trump, also has offered input.

Here in Anaheim, we'll need to follow California's guidance.

Thankfully, for our places of worship, we should have a path forward soon.

We will continue to update.
Access to testing 

Testing is available across Anaheim and Orange County for those with and without symptoms and with and without insurance.

If you would like to get tested, you should start by calling your insurer or healthcare provider.

If they do not offer testing or make it available to everyone, there are other options.

California testing sites

California is offering testing to essential workers through OptumServe, including in Buena Park, Orange, Santa Ana and San Juan Capistrano.

Testing is by appointment Monday through Friday from 8 a.m. to noon and from 1 p.m. to 8 p.m.

You can make an appointment by clicking here.

Find a map of California's testing sites  here .

The sites offer swab testing, also known as polymerise chain reaction or PCR testing.

Swab testing is the standard for determining whether someone is currently infected with Covid-19.

If you have insurance, your insurance will be billed. If you're uninsured and can't afford a test, the state of California will cover the cost.

Orange County testing sites

The Orange County Healthcare Agency offers testing through a network of 15 providers, including here in Anaheim as well as Buena Park, Fullerton, Garden Grove, Tustin and other neighboring cities.

Appointments are required.

Find a full list of testing sites here .

Anaheim testing 

Testing is widely available across Anaheim at hospitals, urgent care clinics, doctors offices and other providers.

Start by calling your provider.

General public testing is available at AltaMed on Anaheim Boulevard near the Riverside (91) Freeway.

AltaMed is part of the county's testing network and will bill insurers where applicable but also provides testing for those without insurance with compensation from government funding. 

Read more here.

Another Anaheim testing site, Golden West Medical Center, is focused on testing for employees returning to workplaces.

Golden West provides both swab and antibody testing.

Antibody testing can be helpful in determining whether someone's been exposed to coronavirus and for studying what that means for future immunity.

Note that antibody testing is not a good indicator of current infection. Nor can it guarantee immunity, as health experts are still unsure whether or not someone can be reinfected with Covid-19.

Golden West is not providing testing for those with Covid-19 symptoms.

If you have a fever, shortness of breath, a cough or other Covid-19 symptoms, you should contact your primary care provider for guidance.

You can contact Golden West at (714) 634-4884.
Avoid fraud

We've been getting a lot of reports of fraud calls to Anaheim Public Utilities customers recently.

With the holiday weekend, they are likely to continue. Scammers often threaten that your utilities will be shut off if you don't pay them right away with a gift card or some other abnormal form of payment.

Remember, we have suspended all electricity and water shut-offs during these difficult times, even if you're unable to pay your bill because of impacts from coronavirus. So anyone claiming to shut off your power is a scammer.

Be cautious with any unexpected call you receive and if you get a suspicious call, hang up and contact us at (714) 765-3300. Anaheim representatives can assure you that your account is not going to be shut off.

Please help us spread the word to keep our community safe.
More at
City of Anaheim | (714) 765-4311 |