August 2023

VOL. 15   NO. 8

This is beyond frustrating!

We recently helped a longtime client with a new self-installed Ring Central phone system.


If you're wondering, "Do you represent Ring Central?", the answer is no.


DISCLAIMER: This recount is not intended to disparage Ring Central or any other “cheap seat provider”.


It’s our unforgettable experience in a unique situation with a client and a competitor that we wanted to share.


Click here for more details.

This next part is quite shocking!

A few weeks after our client was forced to cut over to their new Ring Central phone system themselves, and at their wit’s end, we received a "call for help".


If installing phone systems isn't your area of expertise, then deploying phones can be a real time-consuming nightmare.


To their credit, they got through it, but hit a wall when they needed to connect their paging system to the cloud.


We couldn’t believe what happened next. Click here to read on and see if it makes any sense to you.

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For most businesses, email is a convenient and effective communication tool inside and outside of their organization. Unfortunately, it is also the primary avenue used by scammers for phishing attacks. Cybercriminals use emails to distribute malware, phishing, and other attacks designed to defraud individuals and corporations. Phishing attacks use a combination of email and fictitious websites to fool users into disclosing sensitive information.

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It’s no secret that customer loyalty is one of the most significant factors of a successful business. While it’s important to attract new customers, it’s the ones who come back again and again who are most responsible for sustaining your revenue. 


Lifecycle marketing provides numerous ways to impress your customers through every stage of the marketing cycle and keep them coming back.


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IDeACOM Communications Group

16 Grove Avenue

Verona US 07044


Email Us
https://www.ideacom-nj.com

Ideacom Insights is a publication of The Ideacom Network. The Ideacom Network is a national organization of voice and data solution resellers. Ideacom members must pass rigorous admission standards, including a commitment to customer service, sound financial stability and community leadership. To learn more about The Ideacom Network, follow this link.

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