What's Inside

  1. Company News: AireSpring and Cato Networks Announce Partnership; AireSpring Hosts Industry Roundtable; AireSpring Sweeps VSAs with 5 Wins; AireSpring Welcomes Jason Gallups
  2. Partner Webinar: The AireSpring and Cato Advantage, Thurs., July 25, 2024
  3. July 2024 Promo: Q3 Promo- Win a Vacation to Thailand!
  4. Coming Events
  5. SD-WAN & SASE Virtual Boot Camp: Thurs., July 11, 2024
  6. Partner Spotlight: Phil Howard, CTO | CIO | IT Leadership Podcast, Hartford CT
  7. Meet the AireSpring Team: Stephen Sigmon, Vice President, Solutions Engineering
  8. AireSpring Partner Resources

AireSpring and Cato Networks Collaborate to Deliver Advanced SASE Solutions for Global Enterprises

AireSpring is proud to announce a new collaboration with Cato Networks to offer Cato's Secure Access Service Edge (SASE) solution worldwide. This collaboration enhances AireSpring's comprehensive managed services portfolio by integrating with the Cato SASE Cloud Platform, which converges networking and security into a single solution with a single console.

AireSpring’s portfolio of managed solutions appeals to multi-location, global enterprises with hybrid workforces that demand optimized and secure access to applications and data, both on-premises and in the cloud. Traditional, fragmented network and security architectures struggle to keep up with evolving business needs and security threats. To remain relevant and competitive, enterprises need a more agile and integrated approach.

Key Benefits of the AireSpring and Cato Networks Collaboration:

Comprehensive Global Solution for Connectivity and SASE: AireSpring offers a single-source solution for global internet connectivity (including fiber, broadband, wireless, and redundancy options) across more than 190 countries. When combined with Cato’s SASE capabilities, this collaboration ensures a seamless experience with a single point of contact, support, and unified billing from one vendor.

Seamless Integration: The Cato SASE Cloud Platform merges edge, cloud, network, and security functions, addressing the complex IT infrastructure of global, multi-location enterprises. This collaboration delivers a scalable, high-performance MPLS alternative with Cato’s global private backbone.

AIreCONTROL Platform: By purchasing the Cato SASE Cloud Platform through AireSpring, customers benefit from AIreCONTROL, AireSpring’s intelligent, AI-powered IT service management (ITSM) automation platform. This platform integrates real-time monitoring, alerting and case creation of the entirety of the Cato SASE Cloud Platform and AireSpring’s global connectivity network; all fully managed by Tier 3 Engineering POD support.

Unified Management: The Cato SASE Cloud Platform provides a single pane of glass for configuration, reporting, analytics, and troubleshooting across all functions.

Enhanced Security: Optimize and secure mobile users’ access with Cato’s client and clientless access options to physical and cloud data centers and applications, which includes the inspection of all traffic, threat detection, and prevention.

Zero-Touch Provisioning: Enterprises can easily connect their locations and users to Cato’s network with zero-touch provisioning, reducing deployment time and complexity.

Flexible Capacity: The Cato SASE Cloud Platform supports traffic flows of up to 10 Gbps per location, accommodating diverse enterprise needs without the hassle of capacity planning.

Expert Support: AireSpring's team provides expert guidance through deployment, configuration, and ongoing management, backed by AireSpring AIrePOD Tier 3 Engineering 24/7 support.

“We’re excited to collaborate with Cato Networks to bring the Cato SASE Cloud Platform to global enterprises,” said AireSpring CEO Avi Lonstein. “By combining the power of AireSpring’s fully managed global connectivity solutions with Cato’s industry-leading SASE platform, we are able to offer our clients a unique integrated solution that simplifies deployment, optimizes management, and reduces costs.”

“As a brand-new Cato Networks Service Provider partner, we look forward to working with AireSpring to deliver SASE to enterprises worldwide,” said Frank Rauch, Global Channel Chief at Cato Networks. “Powered by the Cato SASE Cloud Platform, AireSpring’s managed SASE service will provide a seamless, secure, and agile solution that enhances customers’ security and connectivity.”

Read More.

AireSpring Hosts Industry Roundtable

On June 6th, 2024, AireSpring held its fourth annual State of the Channel industry roundtable with executives from the industry’s leading technology solutions distributors (TSDs). They discussed the effect that mergers and acquisitions and private equity have had on the industry, and the steps they are taking to support the channel and help partners succeed.

The panel, moderated by Eric Brooker of The Channel Advisors, included: Renee Bergeron, COO, AppDirect; Drew Lydecker, President and Co-founder, AVANT Communications; Paul Constantine, EVP Supplier Services, ScanSource / Intelisys; Justin Marano, CRO, Sandler Partners; and Adam Edwards, CEO, Telarus.

Some notable quotes from the panelists:

“We're very clear in our direction. We will not be establishing our own agent subsidiary. We will not compete against our partners."

Renée Bergeron, COO, AppDirect

"If private equity weren't a part of this industry, all you would be asking about is, 'Why are the private investors not interested in our lifestyle business?’ And the bottom line is, it's not a lifestyle business anymore. This is a multi-, multibillion-dollar business, and I think everybody should be cheering that. Because there are so few times in our lives in any industry where there's smart money entering into it, and a tremendous amount of success for everyone involved."

Drew Lydecker, President and Co-founder, AVANT Communications

“All of us who run companies, big or small, are all trying to grow and add more value to our partner community, our supplier community, and ultimately, our stakeholders. At Intelisys/ScanSource, we’ve done over 30 acquisitions over the 30 years we’ve been in business, and they add expertise, reach, or resources that we couldn’t build internally in an efficient way. We always look first to build, and then to buy, making sure to focus on the future.”

Paul Constantine, EVP of Supplier Services, ScanSource/Intelisys

"On the provider side, where we've seen private equity's influence become somewhat of a threat is around contract negotiations. I think the organizations that are private equity-backed have put the TSDs in a much more difficult position to negotiate agreements that are more protected for us and our partners. So that's been a threat on the supplier side.”

Justin Morano, CRO-Channel, Sandler Partners

“With mergers and acquisitions, you have to figure out what you want. Just because someone steps up and has a pile of money doesn’t mean they’re right for your business. The people who are happy with the transactions they made understood what they wanted—either to get out of the business or be a part of a bigger team. On the TSD side, it’s a game of scale, and we felt that mergers and acquisitions were the way to go. We made it very clear from the beginning that we wanted our culture to survive as we grew. Ultimately, it’s important to create value for our customers.”

Adam Edwards, CEO, Telarus

Weren’t able to make the live webinar? The replay is available on the AireSpring YouTube Channel and via our partner portal: www.agentSTAR.net.

AireSpring Sweeps Visionary Spotlight Awards

in Five Categories

AireSpring is happy to announce that it has been awarded five Visionary Spotlight Awards in diverse categories by ChannelVision Magazine:

  • Best Customer Service 2024 (Overall Excellence)
  • Best Service Delivery Team 2024 (Overall Excellence)
  • Channel Program of the Year 2024 (Overall Excellence)
  • Managed Services (Business Technology) and
  • Multi-location Deployments (Business Technology)

The Visionary Spotlight Awards honor innovation in the industry. This year, AireSpring distinguished itself in 5 categories through its exceptional customer success team, robust service delivery, 100 percent channel business model, and global managed services. AireSpring earned recognition for its global, multi-location deployments including Managed SD-WAN and Connectivity solutions. Additionally, Channel Vision Magazine acknowledged AireSpring’s AIreCONTROL automated IT service management platform, and AIrePOD, AireSpring’s support model featuring Tier 3 Engineer support. AIreALERT and AIreAUTOMATE, AireSpring’s automated alerting and case creation and resolution network operations center (NOC) were also recognized.

“We are honored to once again receive these prestigious awards highlighting AireSpring’s commitment to the channel as well as our innovative approaches to customer success, managed services, and deployments for multi-location enterprises,” stated AireSpring President and CRO, Daniel Lonstein. “Our dedication to providing rapid, personalized, end-to-end support through our team of experts and AIreCONTROL, our IT service management platform, is what sets us apart in this industry and we are thrilled to be recognized for our efforts.”

"Congratulations to all of our winners," stated Beka Business Media founder and ChannelVision Magazine publisher, Berge Kaprelian. "For a year that saw a record number of nominations, I can proudly say that all VSA recipients - spanning Overall Excellence, Business Technology, and Service Provider Technology - have made outstanding strides that warrant distinction."

Read More.

AireSpring Welcomes Jason Gallups

AireSpring is excited to announce that Jason Gallups has joined the team as Regional Channel Manager for the North Texas and Oklahoma regions. With over 15 years of experience, Jason most recently served as Channel Territory Manager at 11:11 Systems, and prior to that, served as Senior Account Executive (International) and US Channel Manager, Global Network Solutions at Expereo. Before joining Expereo, Jason specialized in SD-WAN, connectivity, and managed security for large enterprises as Strategic Solutions Director at Earthlink Business (acquired by Windstream).

Jason began his career as Senior Sales Consultant at Cbeyond, and as Senior Sales Executive at TelWest, a subsidiary of TelePacific (TPx).

“I’m excited to be here at AireSpring, particularly because it’s 100 percent channel, and a family-owned, debt-free, and stable company, with a caring and dynamic leadership team,” stated Jason. “AireSpring also has an outstanding product set, including global connectivity and a robust set of managed solutions, which provides everything enterprises need to reliably and securely connect and communicate.”

“We’re thrilled to have Jason on the AireSpring team,” stated AireSpring Senior Vice President of Channel Sales John Young. “His depth of experience and specialized knowledge of domestic and global solutions, along with the relationships he has developed in Texas region and throughout the United States, will be key in positioning AireSpring continue to thrive in these areas.”

Reach out to Jason via phone: 469-887-5905, email: jason.gallups@airespring.com or LinkedIn.

Join us for our webinar on Thursday, July 25, 2024, as AireSpring partners with Cato Networks to unveil a pioneering approach to enterprise connectivity and security. Discover how the integration of AireSpring’s global connectivity solutions with Cato’s Secure Access Service Edge (SASE) Cloud Platform is redefining the IT landscape for multi-location, global enterprises with hybrid workforces.

In this webinar, you will learn:

Comprehensive Global Connectivity and SASE: Explore how AireSpring’s managed global connectivity options in over 190 countries combined with Cato’s SASE capabilities provides a seamless, single-vendor solution for secure and optimized access to applications and data, both on-premises and in the cloud.

AIreCONTROL ITSM Platform: By purchasing Cato SASE Cloud Platform through AireSpring, customers benefit from AIreCONTROL, AireSpring’s intelligent, AI-powered IT service management (ITSM) automation platform that integrates real-time monitoring, alerting and case creation of the entirety of Cato SASE Cloud Platform and AireSpring’s global connectivity network; all fully managed by Tier 3 Engineering POD support.

Enhanced Security and Zero-Touch Provisioning: Learn how to safeguard your enterprise with advanced threat detection, prevention and response while reducing deployment time and complexity through zero-touch provisioning.

Flexible Capacity and Expert Support: Discover how Cato SASE Cloud Platform accommodates diverse enterprise needs with high-capacity support and how AireSpring’s expert team ensures smooth deployment and ongoing management.

Don’t miss this opportunity to stay ahead of evolving business needs and security threats with a more agile and integrated approach. Register now!

Stephen Sigmon

VP Solutions Engineering,

AireSpring

Christopher Rudolph

Product Marketing Manager,

Cato Networks

When: Thursday, July 25, 2024,

Time: 2:00 PM to 3:00 PM (ET)

Presenters: Stephen Sigmon, VP Solutions Engineering, AireSpring & Chris Rudolph, Product Marketing Manager, Cato Networks

Win a Vacation to Thailand!

If you’re looking for adventure and the ultimate getaway in 2024, AireSpring can help! Along with our usual spiffs and commissions, AireSpring will be awarding an all-inclusive vacation to Phuket, Thailand in Q3 2024 to one lucky partner. Every $1,000 of new MRC revenue you bring to AireSpring equals one entry into the random drawing for the trip.

AireSpring is committed to helping you win new clients, retain customers, and close more business ahead of the competition. We pledge to support you and your clients like no other supplier in the channel.

You’ll benefit from some of the highest evergreen commissions, spiffs, and bonuses in the industry. In fact, AireSpring is one of the only suppliers to offer spiffs on renewals. We also offer:

  • 10X MRC on MS Teams Direct Routing
  • Up to 6X MRC on Voice/Cloud Services
  • 2X Spiff on Wireless WAN
  • 2X MRC on POTS Replacement
  • 2X MRC on Managed SD-WAN and Global Managed SD-WAN Services
  • 2X on Managed Security
  • 2X MRC on Connectivity Services & MPLS
  • $1,600 Cash Bonus on Toll-Free Services
  • $800 Cash Bonus on Long-Distance Services
  • Earn even more with 5% EXTRA Bonus Residual Commission on AireSpring Network & SIP LD*

AireSpring’s channel managers and solution engineers are committed to providing you with expert guidance and concierge service so you can easily deliver the best products to your customers and gain a competitive edge. AireSpring has always been 100% channel and has everything you need to provide the best customer service to your clients:

  • AIreCONTROL, our automated IT service management platform with AIrePOD Dedicated Tier 3 Engineers
  • Dedicated project managers and managed services engineers assigned to each order
  • Free consultations with solutions engineering team
  • 24/7/365 NOC network monitoring
  • 20-second response time on support calls
  • AireSpring Advantage Support Guide

Ready to win? Contact your AireSpring Channel Manager for details.

*Does not apply to wholesale accounts.

Telarus Partner Perspectives

July 9, 2024

San Antonio, TX

REGISTER HERE

Telarus Partner Perspectives

July 10, 2024

Austin, TX

REGISTER HERE

Telarus Partner Perspectives

July 11, 2024

Houston, TX

REGISTER HERE

AireSpring "SD-X"- SD-WAN and SASE Virtual Boot Camp

Thursday, July 11, 2024

11:00 AM - 2:30 PM (ET)

REGISTER HERE

Telarus Partner Perspectives

July 12, 2024

Dallas, TX

REGISTER HERE

AppDirect Golf

July 15, 2024

Littleton, CO

REGISTER HERE

GTS Open House

July 16, 2024

Detroit, MI

REGISTER HERE

AppDirect Emerging Tech

July 22-23, 2024

Chicago, IL

REGISTER HERE

AppDirect Golf

July 24, 2024

Chicago, IL

REGISTER HERE

AireSpring Partner Webinar:

The AireSpring and Cato Advantage,

Thursday, July 25, 2024

2:00 PM - 3:00 PM (ET)

REGISTER HERE

Webinar: AireSpring's "SD-X" - SD-WAN and SASE Virtual Boot Camp

Instructor: Mike Chase, J.D., CCIE, SVP Solutions Engineering

Date: Thursday, July 11, 2024

Time: 11:00 AM to 2:30 PM Eastern Time (ET)

  • Evaluate SD-WAN’s technology and future role as the first pillar of SASE.
  • Identify the value and capabilities of SD-WAN, SD-Branch, & SASE.
  • Explore AireSpring’s SD-WAN Global Private Network
  • Learn how all these solutions are now available in 190+ countries.
  • Review the capabilities of AIreCONTROL, our proprietary AI-powered, cloud-based IT Service Management Platform

Reviews From Our Recent

Boot Camps:



“5 stars. Mike did a great job explaining details and using real world examples to simplify the content.”

-Xavier McKinzie, Cumberland Group


“Mike Chase is one of the best, if not the best in the industry, in explaining the SD-WAN solution and surrounding technologies. He is great to engage in qualified customer sales/technical calls as well.”

-Robert Carder, Carrier Consulting

Presented By:

Mike Chase

SVP Solutions Engineering,

AireSpring

“The SD-WAN/SASE landscape is continually evolving. AireSpring and Mike Chase present a large quantity of information with the latest technology updates in an easy-to-digest format.”

-Kristin Noelle-Green, Simply Tech Connect


“Mike was an extremely engaging and highly knowledgeable speaker. He related complex concepts very clearly and made them relatable.”

-Philip Joy, AmpliX

Space is Limited!

All Attendees Must Register in Advance!

Deadline to register varies by date of boot camp.

Reserve your spot and your Amazon gift card now!

Only one gift card per person per boot camp per year.

Boot Camp is only available to channel sales partners. Suppliers may not attend.

To begin, please tell us a little about your background.

My first taste of technology was a job I took in my last year of college during my final work for a degree in creative writing. I was helping distressed cell phone owners do things like use an alpha numeric keypad to store their grandson’s number in their address book on an analog Nokia. Sometimes I talked customers off a cliff because they got a $500-dollar bill thinking they had unlimited nights and weekends. I loved it.

We had an OC12 feeding the call center, an unheard-of Internet speed. DSL wasn’t even mainstream yet, everyone had dialup at home. So 600Mbps+ felt like we were working inside the Pentagon. I got so good at helping people with their cell phones and using DOS-based commands that they promoted me to a premier business support department. Basically, what that meant was more money, less work, but more complicated work. It was me and 6 others in charge of large business cell phone accounts. I still remember the IT people who oversaw the PBX—it was impressive. They could monitor every call, see what we were doing, and force people in and out of queues.

After leaving that position, I took on a role at Cisco-funded startup, Cbeyond. There were maybe 30 people in my training class. After six months, I was the top Sales Representative in Denver and second in the company overall. For about 15 years after that, I served in various roles at telecom and data companies, advising IT directors on how to make better decisions and avoid the pitfalls of implementing technology incorrectly. I learned the ins and outs of the marketplace and got to see a lot of mistakes and missteps from vendors, CEOs, and IT leaders. I specialized in unified communications as a service (UCaaS) and fixed wireless networks at Airband Communications, the largest fixed wireless provider to enterprises in the United States, before moving to Broadview Networks (acquired by Windstream), and later, Conversion Network Services Group (now AppDirect). While at AppDirect, I helped businesses review service contracts and leverage better vendor technology to increase productivity, lower costs, and become more competitive in the marketplace.

Today, I showcase IT leaders on Dissecting Popular IT Nerds, one of the top 20 IT leadership podcasts, where we share and show others how to sell to executive management, and how to sell technology as a business force multiplier.

What do you like about working with AireSpring?

AireSpring has a few secret weapons: their breadth of human capital, including a strong bench of players both on the sales consulting side, engineering side, and its Engage Expert level designation (the highest level of Fortinet-certified talent) working inside the network operations center (NOC).

"AireSpring has a few secret weapons: a strong bench of players both on the sales consulting side and engineering side, and its Engage Expert level designation, the highest level of Fortinet certification."

Fortinet products are in-demand these days, so it’s important to have Engage Expert level Fortinet partners like AireSpring. Experienced team members like Director of Solutions Engineering Clinton Devereaux and AireSpring Regional Channel Manager Jeff Armstrong, as well as AireSpring COO Russ Shipley, have been great to work with. The depth of knowledge at AireSpring is impressive.

Like me, AireSpring is obsessed with the customer and with providing the highest level of customer service possible. AireSpring provides all the additional support on top of an IT team, at no additional cost, which helps the customer out tremendously. AireSpring also has a broad line of managed solutions, including global connectivity with SD-WAN, managed security, and one the largest SIP networks in North America. The company always evolves with changing technologies, and they’re in my top five of go-to global aggregators and number one in my book for Fortinet. Small enough that they’re easy to work with, but large enough that they can handle providing solutions to larger multi-location enterprises.

What would you say is the secret to being a successful technology advisor in today’s marketplace?

Use numbers, ask questions, make technology exciting, and show people how to use technology to improve the business by using the language of IT. It’s also important to be well connected and be able to form special teams to support your customers behind the scenes. Treat your customers like family during moments of crisis or with billing discrepancies. You must respond fast and be on-time and make life more “pain-free” for your customers. To truly support your customers, you need to listen and act in everyone’s best interest and pay attention to detail while treating your work with the professionalism it requires.

"To truly support your customers, you need to listen and act in everyone’s best interest and pay attention to detail. "

We “bird-dog” lots of issues for the client. It’s crucial to go above and beyond and do things like ensuring projects get completed, even when the project manager is overloaded with tasks and not answering the phone. We make sure that the telecom company doesn’t go dark on the customer and that the client has all the training and knowledge they need.

Numbers don’t lie, and people make mistakes. Ask good questions, always make technology vendors prove things with a POC, show and demonstrate to people how things actually work, educate, and measure how technology improves the business across all departments. Bridge the technology gap with keen business leadership by linking key business drivers and speaking the language of business when communicating to executive management.

What do you foresee happening in the channel in 2024 (or, what is the “next big thing” or “things” you think people should be aware of or get involved in, etc.)?

There will be a big push to sell AI, and it’s important to note that there is a big difference between real products that perform versus “me too AI products” that don’t really have any major impact. I think there are a lot of half-baked AI products out there, but there are also some that are game changers, like AI in the contact center as a service (CCaaS) space.

"Consolidation in the telecom industry is going to continue, so partners should diversify and be cautious of falling support structures."

Consolidation in the telecom industry is going to continue, so partners should diversify and be cautious of falling support structures. From a longevity standpoint, the consolidation of the TSDs leaves some things to be desired as far as service and support goes, so I have had some concerns about that. About 10 years ago, the industry had a lot of mini master agents that were being acquired, and that had negative effects on the customer. When you merge enterprise resource planning (ERP) systems, you’re going to have data and information loss, and a lot of mixed information. Laying off employees and consolidating customer care means you’re going to lose the high level of customer service you’re supposed to be providing. With consolidation, technology advisors sometimes miss commissions and don’t get the support they need, and customers are getting lost.

What are some of your hobbies and interests outside of telecom?

My podcast, “Dissecting Popular IT Nerds,” is obsessively focused on IT leadership, and their efforts to empower people while impacting the business world. We have a protected backend program and are very particular on who we decide to partner with and let into the tribe. Our goal is to have the number-one sought after and coveted community of the IT elite. But more importantly, we live by putting our IT leaders above ourselves and ensuring first that we seek to understand them and the end users they serve. We lead with empathy, excellence, and execution… we are constantly dissecting IT, empowering leaders, and driving success.

I found I really enjoyed talking to mid-market IT leaders in particular because they know what an IP address is, they understand the technology, and they have to do a lot with a little. So, this podcast is designed to bring them together with their peers because it gets lonely at the top. We help them share ideas, talk about frustrations and concerns, and work on finding ways to be successful. It’s important to encourage executives to see technology as a business force multiplier rather than a cost center.

When I’m not working on the podcast, I’m busy volunteering and teaching the underserved communities, second chance programs, and youth from the inner city. I bring kids in to work in the business, so they can learn new skills and don’t have to keep working low hourly wage jobs. I remember what it was like when I first got out of college and was working at Starbucks with no idea of what I was going to do with my life, and so I wanted to help people get out of that position.

I also love submission grappling and Brazilian Jiu Jitsu, surfing Morocco and icy swells of Maine in the winter. I’ve been married 21 years, and I have eight kids and two grandchildren, so of course that takes up a lot of my time as well.

Tell us briefly about your professional background and your career prior to joining AireSpring.

I have 25 years of experience in the industry, having served most recently in various leadership capacities at Windstream, where I specialized in global accounts and strategic UCaaS sales, wholesale dark fiber, as well as SD-WAN. I also served as Director of Sales Engineering at Fusion (and at Birch Communications prior to its acquisition by Fusion). While in this role, I led the Sales Engineering team’s strategic direction and was instrumental in launching the company’s Sales Technology and Enablement organization to help grow its presence in the market.

I began my career as a Network Design Engineer/Crew Manager at NetCom International, contributing to nationwide implementation of structured cabling, wireless networks, and point-to-point wireless T1 circuits. I moved on from that position and spent 12 years at Cypress Communications, a provider specializing in white-glove customer service, in a sales engineering capacity, first in network and sales engineering roles and later as Director of Sales Engineering and Director of Implementation Services. While at Cypress Communications, I helped create one of the first hosted platforms—a NorTel-based platform that was a precursor to unified communications as a service (UCaaS).

I then joined Cbeyond as Director, Design Engineering, where I built and led a design engineering group for new installations and post-installation management. My key accomplishments at Cbeyond included successful launches of Cisco Meraki managed network products, Fortinet firewalls, and VeloCloud (VMware by Broadcom) SD-WAN solutions, as well as the implementation of a dozen executive business centers (EBCs) across the United States.

Tell us a bit about your role at AireSpring and how you support our partners.

My primary focus in this role is to build on the strong relationships that AireSpring has with our partners, to enable our solutions engineering organization to remain focused on our partners and continue to strengthen our processes to facilitate large enterprise and global solutions. In addition, I will be working with our Technology Solutions Distributors (TSDs) and partners, expanding existing relationships and building new ones.

I’m excited to be working alongside AireSpring Product Management and our suppliers like Cato, Fortinet, VMware/Broadcom, and Cisco to deliver cutting edge technology offerings such as SD-WAN and SASE globally. I’ve also been attending various events and meeting partners out in the field, getting involved in opportunities, and taking part in design work.

What do you like about working at AireSpring?

One of the major things I like about AireSpring is that we’re a customer-focused organization. Even after 23 years, the leadership at AireSpring still has that startup mentality where everyone pitches in to ensure the success of the company—it’s a teamwork-oriented environment. No one here has ever said to me, “that’s not my job.” It’s all hands-on-deck. I also appreciate working with such a talented team of SEs who have long tenure with AireSpring as well as extremely experienced, industry-respected leadership, like AireSpring SVP Solutions Engineering Mike Chase and the Lonsteins (Avi Lonstein, CEO; Daniel Lonstein, President and CRO, and David Lonstein, EVP Product Management). We have a wealth of experience at this company, which benefits our partners and their customers tremendously.

As a family owned and operated, debt-free company, AireSpring has the kind of stability that is rare in telecom. We’re also not afraid to expand our offerings as the market changes and provide crucial solutions like secure access service edge (SASE)—not being reluctant to change is an important quality to have in an ever-changing industry like ours. Plus, we offer an exceptional level of support with an escalation list up to the CEO as well as AIreCONTROL, our automated IT service management platform.

Tell us about your hobbies outside of work.

I have a deep musical background. I’m a drummer and a singer, and I’ve played in a lot of different bands—mostly gospel music. I play in churches and in arenas, and I’ve even performed at Graceland for their gospel music festival for two years in a row, and that was quite an experience.

I enjoy spending time with my family, including my grandkids. I have two kids and seven grandkids, so that takes up a lot of my time as well.

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