September 21
Affiliate Partner News

Questions? Contact Courtney Buckland at 212-343-7791 or cbuckland@scholastic.com.

CUSTOMER SERVICE RESOURCES

The Scholastic Awards FAQ is the best place to direct students and educators with submission questions. You can also download the FAQ in pdf format to share with constituents in your region.

We also have a document detailing common customer service Q&As that you can easily copy and paste in email answers to these recurring questions. 

Don't forget to check the Affiliate Resource Site Customer Service section for other helpful "how-to" documents that can be shared with students and educators.
ONLINE PAYMENT OPTIONS
There are three options for Affiliates to utilize when collecting submission fees:
  1. Mailed check or money order only
    • This is the default setting for all Affiliates.
  2. PayPal 
    • PayPal accounts need to be the Affiliate's own.
    • Only students can pay through PayPal for submissions, this option is not available for educators at this time.
    • The ORS will also track all PayPal payments for easy Scanotron processing
    • Affiliate will still need to accept mailed submission fees for students who cannot use PayPal.
  3. External online payment
    • Affiliate can link their own pay site.
    • While only students will see the option to pay online in their accounts, educators may be able to utilize this option depending on how your pay site is set up. 
    • Affiliate will still need to accept mailed submission fees for students who cannot pay online.
To view detailed information and instructions regarding payment options and ORS integration, click HERE. You can also go directly to the "Regional Settings" section of your Affiliate ORS account and select "Payment Options."

NEW IN THE 2018 AWARDS

Please refer students and educators in your region to our Changes to the Scholastic Awards-What You Need to Know blog post.

  • Understanding Copyright & Plagiarism 
  • Category Changes
  • New and Notable Scholarships
  • Changes to the Submission Process
Also check out our Call for Submissions blog for easy steps for how to enter. 

TECHNOLOGY TRAININGS

Keep up to date with all Technology Trainings and New Affiliate Trainings by submitting your RSVP in the Deadlines and Trainings section of the ARS. All times are Eastern Standard times.

  • Scanotron and Prep for Judging
    • September 26 at 5:00 pm
    • October 11 at 1:00 pm
    • October 27 at 3:00 pm
    • November 7 at 10:00 am
  • The Keys to Strong Customer Service
    • September 22 at 1:00 pm
    • October 6 at 3:00 pm
  • Adjudication, Art
    • October 13 at 1:00 pm
    • November 3 at 3:00 pm
  • Adjudication, Writing
    • October 20 at 1:00 pm
    • November 17 at 3:00 pm
Can't make a training? That's OK! You can view video recordings of Technology and New Affiliate Trainings HERE!

STUFF YOU CAN USE