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AICMC NEWSLETTER: APRIL 2023

Photo: One last photo with the AICMC Team & friends. We miss you so much Ms. Lynn!

In Loving Memory of Lynn

"You will always be remembered no matter what. Your presence, love, and kindness will forever be with us. Until we meet again."

MQD Memo HCBS Rule Requirements

Please refer to the information in the QI Health Plan Manual (HPM) Part II - Chapter 6.14 located on the MQD website.

HAWAII MQD LINK: QUEST INTEGRATION PART II

CMS Medicare .gov LINK: Home & Community Based Services Final Regulation | Medicaid

The links above and below provide additional requirements for the HCBS Rule implementation.

HCBS Settings Final Rule Guidance

Visual Fact Sheet

IMPORTANT Information About Client's Med-QUEST Coverage

MEDQUEST Errors

Medicaid renewal letters have gone out and there are a few problems. Please check your mail for a pink or white envelope from the Department of Human Services. Caregivers/families receiving an LTC denial letter should fax a copy to our office at (808) 536-7225 or email to

accounting@allisland-cmc.com

Please note that the LTC denial could be an error due to Med-QUEST system error. Our Medicaid Department will reach out to the Medicaid office to confirm the client's eligibility for continuation.

Community Ties of America

Increasing to a 3-BED CCFFH

Any Community Care Foster Family Home (CCFFH) wanting to increase to a 3 - bed CCFFH please review the requirements. Click the link below:

CTA Newsletter #113

UHC Workshop

UHC's Virtual Wellness Workshop is scheduled for 04/19/23 this week. Please click below for further details

Adverse Events

Friendly reminder: when submitting Adverse Events, please be sure to always attach the After Visit Summary. This is required for processing purposes. If client has been admitted, please include the admitting diagnosis. Upon discharge, please make sure to submit the Discharge Summary. Please fax all completed forms to either fax number:

808-536-7225 or 808-536-7200

OR you may email to: info@allisland-cmc.com

If you need a copy of the Adverse Event Form, click the link below to download.

Adverse Event Form

AICMC Website Forms: New Password

Our website is currently undergoing updates, some links may not be available. To access AICMC FORMS, you must enter the password when prompted.

Please email joy@allisland-cmc.com

to request the new password. Your email address will automatically be added to our security access listing. We appreciate your patience as we continue to work to better serve you!

AICMC Website

Other Important Information

AICMC Phone Directory

Our phone systems have been updated to better serve you. Please listen to the prompt carefully before making a selection. If you leave a voicemail please allow at least 24 - 48 hours for a return call. We ask that you only leave 1 voicemail per day. A list of individuals direct phone numbers will be available on our website soon. Please be sure to check back and download the listing for your records.

Prior Authorizations

Please click the link below to download the most current contact information for our PA Team.

PA Team Contact Info

MEDICATIONS

To request medication log updates, please contact Carla at 808-728-0480. You may call or text

Medication Side Effects:

To all care providers. AICMC does not provide written side effects to your clients' medications. As a care provider, it is your responsibility to know what the common possible side effects of the medication you are giving. The pharmacy dispenses drug literature with each of the medications that they dispense. Save those drug literatures for future reference. Everything you need to know is in that drug literature. Please review them when you have free time. Increasing your knowledge about the drug you are giving will equip you to be a better caregiver. If you are already doing this, a big hurray to all of you. If CTA visits and asks you about side effects, the surveyor doesn't expect that you know ALL of the side effects. You simply inform the surveyor that you have the drug literature and you can reference it when needed. That should take care of this issue.

Welcome to the AICMC TEAM!

Ivan Erickson
Victoria Talavera
Trisha Tumaneng

"Congratulations on becoming the newest members of our team! We welcome you with open arms. You are all an asset to our company, and we hope you all have a fantastic time working with us."

Meet the AICMC Team

Kudos & Complaints

All Island welcomes complaints and suggestions to improve our services. We also welcome recognition and kind words for those staff who go above and beyond their job duties. Please feel free to email or generate a short letter. As always, we appreciate your time! Email us at: info@allisland-cmc.com

TEAM.

Together Everyone Achieves More.

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