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#112 - Week ending September 15th, 2023

Welcome to this weeks 'Take 5', your 5 minute Optinet roundup. If you need clarification on any points or have questions drop us an email or create a support ticket.


You can create, view & respond to tickets using the links in the navigation bar above.


If you have any ideas you would like included in a future T5 then drop us an email at support@optinetuk.com

*** IMPORTANT ***

New Signature / Stock Take Web Apps


Following successful trials, we have launched two new services for FLEX users:



The web apps provide a quick and easy solution to capturing signatures and carrying out stock takes in the practice. They will work on any modern web browser which makes them device-independent.

 

Their reliability and performance are vastly improved in comparison to the existing native apps that we provide.


Please bookmark the new web app pages on your devices, if you need any assistance contact the helpdesk team.

 

With this in mind, we plan to retire the native Apple and Android apps at the end of this year.

Optical Payment Services (OPS)

FLEX Integrated Paperless DD Collection Service

If you are looking for a new direct debit collection service provider, look no further than Optical Payment Services (OPS) from Bottomline Technologies.


OPS is an exclusive service for NEG members and Optinet users. It offers a cost-effective way of collecting monthly payments from your patients, by Direct Debit. Whether you already collect DDs or use standing Orders, OPS can save you money and offer an easy-to-use, paperless service that can help you manage your cash flow and increase your patient loyalty.


Click on the link below for more details


About OPS / Pricing

NEW: September Edition

Vision Now Magazine from NEG

The latest digital edition of 'Vision Now' is available on the National Eyecare Group Website or by clicking the link below.


Catch up on all the latest news in our industry and features like:


  • Company profile: Cecop, building a global community
  • Product profile: Dry Eye Management
  • Developing Thoughts: Fashion accessory or medical device?


If you want to catch up with past issues then checkout the NEG website where they are all available.

Read Now
Past Issues

Registration LIVE for 100% Optical

Registration is now live for 100% Optical 2024 - the 10th anniversary of the show, held at the ExCel in London from 24th to 26th February.


We will be exhibiting, along with the team from National Eyecare Group, so make sure you stop by our stand M350 and see what's new with Optinet & NEG.


Click the link below to claim your FREE ticket now!

REGISTER FREE

Move to Online GOS Claims Announced

Update: Following high demand, we only have a few installation slots remaining for this year


NHS England provided an update on 3 July to Ophthalmic contractors.


"From 1 January 2024, it will be a contractual requirement that all GOS claims are submitted electronically via your practice management system or PCSE Online."


Are you ready?


FLEX Users

You can submit electronic GOS claims already via the integrated eGOS claims management window. If you currently submit claims using PCSE online and would like to move to eGOS within FLEX then contact the helpdesk who will be able to assist you.


V5 / PCS Users

Contact Chris Smith to arrange a demonstration and to discuss upgrading to Optinet FLEX and start submitting electronic claims with FLEX eGOS.


Some of the advantages of eGOS:


  • Integrated into FLEX
  • Create claims even when PCSE online is offline!
  • Fewer rejected claims
  • Track your claims
  • Reduced carbon footprint
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support@optinetuk.com to open a ticket automatically

training@optinetuk.com to book staff training

installs@optinetuk.com for install questions

sales@optinetuk.com to book a FLEX demonstration

SUPPORT HOURS

A reminder of our support hours:


  • Monday to Friday: 08:45 - 17:30
  • Saturday : 09:00 - 12:00
  • Sundays / Bank Holidays : Closed



Tel: 0800 310 2400 / Email: support@optinetuk.com / Online: help.optinetuk.net

Latest Patches: v1.5.7.29 /30

HPP indicates high-priority patches that are downloaded and installed automatically

MTS indicates patches that have been deployed to the 'Hosted FLEX' servers

REQ indicates a patch that will be loaded on request or when an issue is highlighted

 

*** If you would like any other patches applied, please raise a support ticket ***


  • #112: System
  • Makes a status change to existing patches to aid the upgrade process [HPP]


  • #113: Nikon Lens Catalogue
  • Hawkstone lens catalogue URL update for the Nikon catalogue


  • #114: Stock
  • Update to bespoke stock/import routine.


  • #115: Ellivron Lens Catalogue
  • Hawkstone lens catalogue URL added for the Ellivron catalogue



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How are we doing?


We want to hear from you!


Send us your ideas for enhancements to FLEX, service improvements and general feedback - click the link below...

Send Feedback
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