#107 - Week ending June 16^th, 2023

Welcome to this weeks 'Take 5', your 5 minute Optinet roundup. If you need clarification on any points or have questions drop us an email or create a support ticket.

You can create, view & respond to tickets using the links in the navigation bar above.

If you have any ideas you would like included in a future T5 then drop us an email at support@optinetuk.com

WOW - How Many Texts?

Fun Fact: In the last 12 months FLEX users combined, sent over 1 million text messages to patients (1,007,179 to be precise 😎).

Are you making the most of text messaging in FLEX?

Just look at what FLEX can send:

Appointment reminder
Appointment confirmation
Ad-hoc patient record messages
Reminder messages
Specs ready/order status messages
Marketing messages

If you would like to learn more about SMS text messaging or create an account, please send an email to support or open a ticket

New Merge Fields

We have added four new merge fields to the word processor this week:

TestRxPreviousRightAdd
TestRxPreviousLeftAdd
TestRxPreviousIntRightAdd
TestRxPreviousIntLeftAdd

Patch 094 will need to have been installed before you can access these new fields.

The following knowledgebase links have been hand-picked in response to support calls we received this week:

Appointment Diary: 'Find Free Slot'

Did you know it's really easy to find the next available appointment in the diary with the 'Find Free Slot' tool?

Accessible from the top menu in the diary, simply select the parameters you would like to match and then click the magnifying glass to search.

Dates with available appointments are listed below, selecting a date will display the available times - double click a time to open the booking window.

How To: Find a Free Slot

Staff Record Setup

We've had a few calls this week about adding new staff members in FLEX and also how to amend staff records, including which reports staff members can access.

Below are links to some useful knowledgebase documents that will help: