Time is running out to enter our prize draw to win a training day, for up to 4 people, at our training suite in Malvern - including lunch.

All you need to do to enter is give us your practice feedback! Tell us what you love about FLEX, what features have made practice life easier, is there member of the team that goes above & beyond - we don't mind what it is, your feedback will help us shape our services in the future.

To leave your feedback, click the button below. The winner will be announced in next weeks Take Five.

Following a request from a user during a visit to our training suite, we have made a simple change to the online booking alert that appears in the appointment diary and the diary home-screen widget.

The user asked if the button could stand out more, to be more noticeable to the user - after trying a few different ideas we settled on changing the text colour, to a vibrant blue!

When you sell lenses, through the till or the dispense screen, they are grouped on sales reports by the 'Sales Group' assigned in the my lens catalogue. Here is a useful guide that explains how to assign sales groups to single or multiple lenses.

Click the image below to view the full guide in the 'Support Portal'

We have had a notification from NHS National Services Scotland, advising us of a change in voucher values effective June 1st.

We are planning how best to automate the update process for FLEX users and will provide more detail in next weeks T5. PCS & V5 users will ned to manually update the values, we will post links to help pages in next weeks edition.

The latest digital edition of 'Vision Now' is available on the National Eyecare Group Website or by clicking the link below.

Catch up on all the latest news in our industry and features like:

• Net Zero: The urgent call
• iDay '24 Preview



HPP indicates high priority patches that are downloaded and installed automatically

MTS indicates patches that have been deployed to the 'Hosted FLEX' servers

REQ indicates a patch that will be loaded on request or when an issue is highlighted

*** If you would like any other patches applied, please raise a support ticket ***

• #080
• Patient Record: Addresses an issue where Claim rescue changes and bugfix for printing CL trial examinations on the NHS Audit printout.
• #081
• Online Booking (FLEX): Change to the colour of the online booking alert to make it more visible to the user. MTS
• #083
• eGOS England: Claim rescue, draft status is no longer allowed for recovering UCI of claims.