Interim Update

An minor update is rolling out over the coming weeks that incorporates previous patches for this version.

• Speed improvements when navigating to the Till for Chip and PIN users
• Speed improvements when searching NHS England claims in Business Intelligence

TLS 1.2 Update

Following Microsoft’s introduction of a ‘speedbump’ to encourage users away from TLS 1.0 and TLS 1.1 when sending emails using SMTP via Microsoft Exchange, we have engineered a solution to enable TLS1.2 when sending emails via this method.

This issue only affected users of Office365 and Microsoft Exchange. To avoid emails being rejected and to continue integrating with the Exchange Server, this change to Flex has been brought forward and is included in the minor update rolling out now.

GOS fee increase in Scotland

We have been notified by NHS Scotland that GOS fees will be increasing on April 1st by 3%. FLEX users should follow the instructions below, additional emails will be sent for PCS user and Version 5 users.

To update your eGOS FEES:

• Navigate to Setup > Examinations > Sight Exams > Types
• Click into the 'Fee' column for the relevant test type and enter the new fee

To update your TILL SALES ITEMS:

• Navigate to Stock
• Find each fee sale item in turn (setting the product group to your fees group will help)
• Double-click to edit the item and update the 'Retail Price' in the second window.
• Save the record

To update your VOUCHERS:

• Navigate to Setup > Till > NHS Vouchers
• Click into the 'Value' column for each voucher and enter the new amount

Frame Suppliers Survey

Thank-you to all those that have responded so far, the survey will be available for one more week so if you can spare 2 minutes it would be appreciated!

To help us plan an upcoming development project, it would be really useful to know which frame suppliers you use!

The link below opens a quick survey form, it shouldn't take longer than 30 seconds to complete.

Open 'Frame Suppliers' survey

Signpost Online Booking

Online booking is a great tool that frees up time for staff in the practice and allows patients to book their appointments at a time that's convenient to them, here are a couple of ways to make it easy for your patients to find online booking:

• Include links in your EMAIL& SMS templates

Patient Searching - It's not all about the name!

The patient search widget on the homescreen in FLEX does what it says on the tin - but did you know there are actually 10 ways to find a patient!

The required format is shown in brackets

1. D.O.B (19/05/1984)
2. Postcode (WR14 2AZ)
3. First name (,John)
4. Sur,firtsname (smi,christopher)
5. surname,firstname (doe,john)
6. Address (?32 Church Street)
7. Legacy reference (-8745)
8. Mobile number (07123123123)
9. Telephone number (01684577900)
10. Patient reference (64673)

Note:

• Legacy ref is only used when converting data from other system
• Certain symbols trigger specific search type e.g. ? for address
• Do not type the brackets

Integrated Chip & Pin for FLEX

Windcave is an innovative global leader in payment technology, delivering a range of secure solutions to major corporate, banking and SME Clients. Windcave are certified with all the major credit card schemes and PCS DSS compliant, ensuring your transactions are safe smooth and secure.

We have integrated with Windcave to create a smooth payment processing experience within FLEX. The card terminal links directly from the till in FLEX, removing the need to re-key the transaction amount and speeding up the sales process. All terminal prompts are mirrored in FLEX so that staff can see what the patient sees and assist them if needed - both sales & refunds can be processed via the till in FLEX.

For more information about Windcave integration including card rates & fees, email chris.smith@optinetuk.com