FLEX Contact Lens Data

We maintain a database of contact lens products that can be downloaded into FLEX, we rely on updates from both suppliers and users to ensure the database is kept up to date.

If you spot something that is not quite right, drop us an email at support@optinetuk.com so we can update the catalogues current.

Manual Backups

We had a question from a user this week - 'Can I take a manual backup of my FLEX data?'

Yes you can, there is a knowledgebase article in the help portal that explains how - linked below...

• How do I backup FLEX?

Notes:

• If you are using Hosted FLEX then backups are taken automatically in the data center
• If you subscribe to OptiSave then your database is backed up & checked weekly by the support team

Reminder: Refunding Vouchers

When refunding vouchers in the till, you need to enter the amount of the voucher you want to refund in the third column 'Refund'.

Assign Automatic Tray Numbers

Did you know that FLEX can assign automatic tray numbers when a dispense is confirmed.

A prefix can be set, along with a range - in the picture (right) we are using 'MALV' as a prefix for the Malvern branch and have set a range of 1 to 100 as we have 100 trays. When FLEX reaches 'MALV-100' it will start allocating again from 'MALV-001'

You can see in the picture (below) that the tray number has been filled or us.