Cyber Essentials banner.png
TakeFiveBanner.png

#66 - Week ending March 4th, 2022


Welcome to this weeks 'Take 5', your 5 minute weekly Optinet roundup. If you need clarification on any points or have questions drop an email to support@optinetuk.com or raise a ticket in the portal.

email support@optinetuk.com to open a ticket automatically

Have your say.png

Proportional Appointment Slot Height


The development team have been busy this week, working on a way to display proportional height slots based on the appointment length.


We think it makes the diary clearer and easier to read but ultimately we would like your feedback as to whether this is an improvement and should it make it into the next FLEX release - have your say in the poll below.


Click the image below to enlarge

Proportional.png

Should 'Proportional Slot Heights' be added to the next FLEX release?

Click to have your say...
Yes
No
Contact Lens.png

FLEX Contact Lens Data


The following updates were made this week:


  • MyDay Daily Multifocal LOW
  • Corrected cyl
  • Corrected design type
  • MyDay Daily Multifocal MEDIUM
  • Corrected cyl
  • Corrected design type
  • MyDay Daily Multifocal HIGH
  • Corrected cyl
  • Corrected design type
Helpdesk Tips.png

FLEX Training

Lvl3.png

This week we opened 44 tickets that were solved with user training, below are some useful training resource links - based on this weeks tickets.


Goto Knowledgebase Home Screen
Targets.png

Business Performance Targets


Setting specific goals helps business owners set a clear direction for their team - making that goal or target measurable allows adjustments to be made along the way to ensure goals are met.


FLEX allows targets to be set for the business and for individual staff members.



Progress can be tracked using the 'Business Performance Dashboard'

  • To view the dashboard, navigate to Business Intelligence - Dashboards
NewBusinessDashboard.JPG
docmail logo.png

Docmail Backgrounds


Backgrounds are templates which can be printed behind the content of your letters and can be used for things such as letterheads or company logos.

Backgrounds.png
Read about Docmail Backgrounds
100percent.PNG

The new dates for 100% Optical are 23-25 April 2022, and will continue to take place at the ExCeL London. 


Visit the Optinet stand, B145

Take 5 Back Issues _1_.png

Latest Patches

  • HPP indicates high priority patches that are downloaded and installed automatically
  • MTS indicates patches that have been deployed to the 'Hosted FLEX' servers
  • REQ indicates a patch that will be loaded on request or when an issue is highlighted


*** If you would like any other patches applied, please raise a support ticket ***


  • #029 - Appointment Diary (HPP)
  • Title is now displayed correctly when booking an appointment. Background refresh is done more efficiently and consistently.
Feedback.png

How are we doing?


We want to hear from you!


Send us your ideas for enhancements to FLEX, service improvements and general feedback - click the link below...

Send Feedback
Twitter