Updating NHS Fees

From April 2022 the GOS Sight Test Fee in England will increase by 2% to £22.14, voucher values will also increase by 2% from April.

Please refer to our knowledgebase article (linked below) for details of how to update your fees and related till sales items.

Dev Poll: 2-Way SMS

In a recent demonstration the question was asked "Can FLEX have a 2-way SMS conversation with a patient?" - the answer was 'No - not at the moment', which got us thinking - would that be a useful addition to FLEX?

We'd like to know what you think, good or bad idea?.

Don't forget to book your places

The NEG Conference is back!

After an un-planned hiatus, this years event moves to a new venue at the 'Staverton Park Estate' near Daventry.

Don't forget, there is no charge for Optinet users (FLEX, V5 & PCS) to attend, enter 'Optinet' in the account number box on the reservation form.

Accommodation is available for Sunday 19th June, single occupancy is £110+VAT and double occupancy is £145+VAT. The room rate includes three course dinner, bed & breakfast.

Alternate Patient Address

It is sometimes useful to be able to add an alternate address for a patient, perhaps they have a second home for 6 months of the year or will be away studying for a term - in these cases add a second address for the patient. The patient address merge fields will reflect the changes dependent on the time of the year.

To add an alternate address:

• Find the patient record
• Click the 'Update' button
• Click 'Other Actions > Alternate Address > Add Alternate Address'
• Enter the new address in the pop-up window (you can use postcode lookup)
• Set the number of years the address will be active
• Set the months of the year the address will be active

eGOS - Before you delete, ask the team!

We have had a number of cases recently where claims are being deleted from FLEX, for various reasons, which could have been avoided if a quick call had been made to the support team for advice.

Whether a claim has been rejected or appears to be duplicated, reach out to the support team and check whether we can fix the issue for you before deleting a claim and starting it again.

DEV NEWS: First peek at 1.5.7

This week we have had a sneaky peek at some of the changes planned for the next version of FLEX (1.5.7), including....

• Till Receipt Designer
• GDPR Patient Data Export
• Variable Height Diary Slots
• FLEX PDF Viewer - Rotate Option

As always, changes are not guaranteed until they have passed internal testing and external user acceptance testing.