eReferral (EeRS) - Update

We have submitted our test claim data to Opera, who are in the process of checking it but we do not expect any issues - a further update next week!

Essilor Visioffice 3 Integration

The development team have been working with Essilor this week to get Visoffice 3 integrated with FLEX - progress is good and should be completed in time for the next release.

Patient Data Check

Ensure you have the most up-to-date patient information by using the handy 'Data Check' function.

The 'Data Check' function in FLEX lets you specify which fields on the patient record are important and need to be kept up to date.

Chosen fields will be highlighted to remind staff to check with the patient if anything has changed. A prompt when saving the record, if fields have not been completed, acts as a handy reminder (you can add your own message that appears if not completed).

How to setup 'Patient Data Check': Menu -> Setup -> Patients -> General -> Patient Data Check

Refunding a Payment

A reminder of how to refund a payment on a till receipt, following a number of enquiries this week on the helpline

Address Lookup - Clean Data / Save money

FLEX can link to an address lookup service to ensure that your patient records are accurate.

Addresses are verified against the Royal Mail postal address file.

Accurate data saves money by ensuring that mail is delivered to the correct address and will avoid the invalid address surcharges added when using 3rd party mailing services such as Docmail.