FLEX will work with specific Zebra label printers, the most current model is the ZD410 (pictured right).

They are thermal printers meaning there are no costly inks to replace, simply drop in your labels and start printing

Printing from FLEX is as simple as finding your frame and clicking the print button!

Better still, once you have all of your frame stock labelled you can save even more time by using the stock take app, that runs on your phone, to scan frame barcodes and reconcile with FLEX!

Post-Collection Email / SMS

Did you know it's possible to send an automatic email or SMS to a patient after they collect their order.

Idea: Why not make your service stand out by offering a 'Free Clean & Adjustment' 14 days after the patient picks up their glasses.

You will first need to create your templates, once that's done you need to setup the automated sending - here's how to do that:

• Navigate to Menu -> Setup -> Orders -> General
• Make sure 'Order Type' is set to 'Spectacle'
• Scroll to the order status that you use when a patient has collected, in this example we are using 'SPEC - Collected'
• In the 'Delay Days' column enter how long to wait (in days) before sending the message
• Select the template you wish to use in the relevant column (SMS, Email)

Now every time you change the status of an order to the one you have chosen, the relevant communication will be sent to the patient.