#94 - Week ending January 13th, 2023

Happy New Year and welcome to the first edition of 'Take 5' for 2023 - this year 'Take 5' bulletins will move to fortnightly rather than weekly, but don't worry if anything important happens we will let you know by way of a bonus T5!


If you have any questions or need extra help or advice then please drop us an email or raise a ticket in the portal.

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100% Optical is the UK's largest optical event and takes place at the Excel London on 25 - 27 February.


  • Source the latest eyewear, contact lenses, technology and solutions
  • Gain invaluable CPD points as part of the world-leading education programme
  • Network with fellow industry peers through one-to-one meetings and parties


Optinet will be there along with National Eyecare Group so please pop by our stand (M210) and say hello, don't forget to pick up your Optinet pens!


Use the links below to pre-register and view the CPD programme

100% Registration
CPD Seminar Porgramme
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How-To Videos


This weeks how-to video shows you how to enable the 'Personal Pronouns' field on the patient record.


This feature was added in the last update (v1.5.7) and is disabled by default, follow the instructions in the video below to enable it.

A reminder to get in touch, for anyone that has eGOS claims stuck with a 'Submitted' status - likely due to the PCSE service disruption at the end of last year


If you think this may be the case then please get in touch with the helpdesk team who can quickly free them up and make them available for re-submission.

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REFRESH: Refund Till Payments


We've had a number of calls this week about refunding till payments so here is a link to the help system, please pass on to all staff members by way of a refresher.

Refund Payments
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support@optinetuk.com to open a ticket automatically

training@optinetuk.com to book staff training

sales@optinetuk.com to book a FLEX demonstration

Latest Patches

  • HPP indicates high priority patches that are downloaded and installed automatically
  • MTS indicates patches that have been deployed to the 'Hosted FLEX' servers
  • REQ indicates a patch that will be loaded on request or when an issue is highlighted

 

*** If you would like any other patches applied, please raise a support ticket ***

  • v1.5.7
  • #006 - eGOS England Signing [HPP]
  • Resolves a crash when cancelling signing via signature pad
  • #007 - OPS [HPP]
  • Alteration to quarterly scheme import for OPS
  • #008 - Patient Images
  • Patient Images & PDF documents are now opened in multiple internal windows, windows can be moved and FLEX can continue to be used with the windows open.
  • #009 - Sight Examination [HPP]
  • Prevents incorrect selection of the first occupation in the list for the sight examination when previously no selection had been made
  • #010 - Dispense
  • Dispense Pair merge field will now correctly show the latest record
  • #011 - Staff Setup
  • Fix to a validation check in the staff setup window.
  • #012 - Receipt Template
  • Fix to occasional missing branch logo when creating default receipt templates
  • #015 - Schemes / OPS
  • Resolves an issue where new schemes could not be created in OPS
  • #016 - Till Receipts
  • Resolves an issue with receipt templates causing non-px sales to not print properly.
  • When printing another branches receipts, the active branches configuration is now used.
  • Duplicate template name warnings have been disabled for the default receipts (as they share the same name).
  • #017 - Eyeplan
  • Enables the use of an external browser for viewing or adding an Eyeplan member.
  • #019 - Lens Catalogues
  • Allows the 'Price Only' option to work correctly when using exported XML files.
  • #020 - eGOS England
  • Allows for resubmission of a PVN that has already been accepted for the purposes of altering certain fields.
  • #022 - Lens Catalogues
  • Adds the Dunelm catalogue
  • #023 - Homescreen
  • Fix for px arrival homescreen widget intermittent crash for some users
  • #024 - Reports
  • Dispensing sales analysis report - substitution of rx source for dispense practitioner
  • #025 - eGOS
  • Speeds up opening of GOS1 for large databases
  • #026 - Reports
  • Allows the 'Payments by Group' report to be sent as a scheduled report
  • #028 - Order Printing
  • Improvements to the printing of A5 order reports on A5 paper, layout now fits correctly.
  • A new A5 dispense summary report has been added.
  • #029 - Voucher Reporting (Northern Ireland only)
  • A new column has been added to the voucher submission screen for 'Claim Reference Number'
  • Voucher report now includes 'NHS number' and 'Claim Reference number'
  • #030 - eGOS Scotland
  • Primary and Supplementary validation logic has been amended to accurately reflect the rules provided by NHS Scotland (GOS1)
  • #031 - eGOS Scotland
  • Adds discretionary benefit option to GOS3 and GOS4.
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How are we doing?


We want to hear from you!


Send us your ideas for enhancements to FLEX, service improvements and general feedback - click the link below...

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