#52 - Week ending November 12^th, 2021

Welcome to this weeks 'Take 5', your 5 minute weekly roundup of what's been affecting users this week. If you need clarification on any points or have questions drop an email to support@optinetuk.com or raise a ticket in the portal.

Support Portal

You can raise support tickets and search the extensive knowledgebase for help when you access the FLEX support portal.

Click the button below to visit now!

Visit Support Portal

Useful tips from support this week, based on conversations they've had with users....

Dispensing / Till

If a pair wasn't posted to the till when the dispense was confirmed it can still be posted later by using the 'Post to Till' option on the dispense pair menu (right-click the pair tab to open).

IOP History

When entering IOP's on a clinical record you can view the history in a popup window, including a handy graph that makes it easy to identify sudden changes in measurements.

Collections

The FLEX collection window brings useful information together in a single place. Why not add the collection widget to the homescreen or access it from the orders / WIP screens.

PCSE - System Downtime

We have just had this notification from PCSE (12/11/21 @11:55am):

Due to maintenance, PCSE Online will be unavailable on the following dates and times:

Sunday 14 November, from 5pm until 11pm
Tuesday 16 November from midnight until 2pm on Wednesday 17 November.

View Full Information On PCSE Website

FLEX Gets Digital Signature

The FLEX program is now digitally signed, giving you added peace of mind that when the installation program is downloaded to your pc you can trust it has not been tampered with or contain any malicious code that could harm your computer.

Our code signed software installers will be recognised by Windows as 'from a trusted publisher' and anti-virus / security software will treat FLEX with less suspicion.

Vision Now Magazine - November Issue Out Now

Vision Now is the monthly magazine for members of the National Eyecare Group (NEG).

They have kindly produced a digital issue that we can share with you.

Check out the latest issue for:

News
Developing Thoughts on practice matters
Contact Lens Section
Regular features on independent sector issues
Fashion and style features
Marketing and finance articles
Preferred Supplier Directory

Read November Issue Now

FLEX Feature Spotlight

Email Receipts

Did you know that FLEX can send a till receipt as an email attachment?

Receipts are created as PDF files and attached to a pre-set email template before being sent to the patients email address - if no address has been recorded the user will be prompted to ask the patient at the point of sale.

To learn more about 'Email Receipts' contact the helpdesk or raise a support ticket here.

Latest Patches

HPP indicates high priority patches that are downloaded and installed automatically
MTS indicates patches that have been deployed to the 'Hosted FLEX' servers

*** If you would like any other patches applied, please raise a support ticket ***

No Patches This Week

How are we doing?

We want to hear from you!

Send us your ideas for enhancements to FLEX, service improvements and general feedback - click the link below...

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