#50 - Week ending November 5^th, 2021

Welcome to this weeks 'Take 5', your 5 minute weekly roundup of what's been affecting users this week. If you need clarification on any points or have questions drop an email to support@optinetuk.com or raise a ticket in the portal.

Support Portal

You can raise support tickets and search the extensive knowledgebase for help when you access the FLEX support portal.

Click the button below to visit now!

Visit Support Portal

FLEX Update

The latest FLEX release is now being used live by our early access group members - so far there have been no major issues reported.

The release notes are available below - we will confirm the general release date in the coming weeks

View Release Notes

100% Optical

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Flyspray: Request Changes to FLEX

Flyspray is our online development tracker, a database of all the changes that are requested by users and when they are scheduled for release.

In Flyspray you can:

Request a change to be made to FLEX
View requests made by other practices
Vote on requests so that they get added sooner

If you need a reminder of your login details then drop the support team an email at support@optinetuk.com or raise a ticket in the portal.

Vision Now Magazine

Vision Now is the monthly magazine for members of the National Eyecare Group (NEG).

They have kindly produced a digital issue that we can share with you.

Check out the latest issue for:

News
Developing Thoughts on practice matters
Contact Lens Section
Regular features on independent sector issues
Fashion and style features
Marketing and finance articles
Preferred Supplier Directory

View Vision Now

FLEX Feature Spotlight

Stock Order List

Did you know that FLEX tracks all of your stock shelf items and re-order levels and adds them to the stock order list once they reach their replenish level?

Additionally you can search 'Items Sold Recently' to identify best selling brands and add those to the stock order list ready for replenishment.

To learn more about 'Stock Oder Lists' contact the helpdesk or raise a support ticket here.

Meet the Team - Tyler Furnell

Software Support Analyst

This week, it's the turn of one of our software support analysts, 'Tyler Furnell', to tell us about himself....

"I joined Optinet back in June 2019 as a Software Support Analyst. I deal with your day to day issues along with looking after the FLEX contact lens database.

My hobbies away from work include Communal Story telling, music and sports.

Interesting Fact - I was the international Taekwondo Champion and have 50+ podium trophies and medals!"

Latest Patches

HPP indicates high priority patches that are downloaded and installed automatically
MTS indicates patches that have been deployed to the 'Hosted FLEX' servers

*** If you would like any other patches applied, please raise a support ticket ***

v1.5.5
#071: Eyeplan
Adds additional 'Audit' file entries relating to the Eyeplan connection to assist with debugging intermittent server errors..

v1.5.6 (EAG)
#001: eGOS / PVN
Fixes an issue updating List numbers in GOS Forms after updating staff member records.
Fixes a problem when populating venue addresses using the postcode lookup function.

How are we doing?

We want to hear from you!

Send us your ideas for enhancements to FLEX, service improvements and general feedback - click the link below...

Send Feedback

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