#53 - Week ending November 19^th, 2021

Welcome to this weeks 'Take 5', your 5 minute weekly roundup of what's been affecting users this week. If you need clarification on any points or have questions drop an email to support@optinetuk.com or raise a ticket in the portal.

FLEX update is rolling out NOW!

An update to your FLEX software (v1.5.6), has started rolling out - updates are released in groups so yours may not be immediate (all groups should be updated by the middle of December).

This release includes new features, product enhancements and bug fixes:

eGOS6 claims
Pre-visit Notifications
EeRS - electronic referral integration (UAT)
Card payment processing (UAT)
'Notable Data' feature has been added to contact lens exam
New 'eGOS Claims Report'
Ability to re-select a test linked to an eGOS clai

(UAT: These items have passed internal testing and are currently in User Acceptance Testing with a small number of practices)

FLEX will prompt you when the update is available, follow the on screen instructions to update each of your computers that run FLE (hosted FLEX users need do nothing, the update will be applied automatically).

Find out about all of the changes in this version by reading the Release Notes.

Don't forget, if you need any help contact the helpdesk on 0800 310 2400.

Stock Taking

If it's the time of the year when you are about to do a stock-take, then take a look at the resources below:

How do I do a stock take?

Stock Take App

There are some changes coming to stock-taking in the next release (rolling out now):

The ability for multiple people to collaborate on the same stock-take
Changed the colour of error lines to dark red (from light red)
Added buttons to increase / decrease qty within the table

Support Portal

You can raise support tickets and search the extensive knowledgebase for help when you access the FLEX support portal.

Click the button below to visit now!

Visit Support Portal

Vision Now Magazine - November Issue Out Now

Vision Now is the monthly magazine for members of the National Eyecare Group (NEG).

They have kindly produced a digital issue that we can share with you.

Check out the latest issue for:

News
Developing Thoughts on practice matters
Contact Lens Section
Regular features on independent sector issues
Fashion and style features
Marketing and finance articles
Preferred Supplier Directory

Read November Issue Now

2022 Update

Our ongoing commitment to development means that work has already started on the 2022 release (November / December), below is a small selection of some changes to look out for next year.

Recalls

Recalls that are falling due soon (within one month) will be highlighted in yellow, to make them more obvious.

Receipt Designer

The ability to customise the layout of a till receipt, for example to be able to add a custom message at the end of the receipt or summarise by sales group rather than sales item description.

How are we doing?

We want to hear from you!

Send us your ideas for enhancements to FLEX, service improvements and general feedback - click the link below...

Send Feedback

Latest Patches

HPP indicates high priority patches that are downloaded and installed automatically
MTS indicates patches that have been deployed to the 'Hosted FLEX' servers

*** If you would like any other patches applied, please raise a support ticket ***

v1.5.5
#072: eGOS Scotland
An update to the age check to correctly identify patients that are under the age of 16 when creating GOS3 & GOS4 claims.

v1.5.6
#002: System
Fixes an intermittent issue, where FLEX would throw an exception, that affected a small number of practices following the update.
#003: eGOS Scotland
An update the age check to correctly identify patients that are under the age of 16 when creating GOS3 & GOS4 claims.
#004: Contact Lens Records
Fixes an issue in the Contact Lens Exam window where Staff Tasks are created multiple times during the exam instead of once at the end. [HPP]
#005: eGOS England
A confirmation dialog is now displayed when a user ticks the ‘Exception Processing’ box during submission of GOS4 claims (NHS England) [HPP]
#006: Stock
Corrects an issue with the Stocktake where some items were being displayed more than once. [HPP]

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