Changes to Video Permissions

Before Fleet users can see or use the Video page in Fleet, or log into the Integrated Video app, their accounts must be manually assigned role permissions to use Integrated Video.

The user permissions for Video have been simplified to remove confusion. The two previous options "View and download Videos" and "Retrieve video using Video on Demand" have been combined into the single option “View and download Videos”. When this option is enabled for a user they will be able to view and download videos from the Video page in Fleet, or from the Integrated Video mobile app.

Impact

Users who had previously been allowed "View and download Videos" but denied "Retrieve video using Video on Demand" will now be able to use the Video on Demand feature. Administrator-level users (main users) are given Integrated Video rights by default and are unaffected.

Resources

Help Center:

Granting access to Integrated Video

Remotely downloading videos from a dashcam SD card

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