A PRACTICAL GUIDE TO PROCESS MAPPING FOR WORKFLOW OPTIMISATION

Dr. Edward Deming famously said, "If you can't describe what you are doing as a process, you don't know what you're doing."

Process maps are the visual representation of that "doing," offering a clear and concise understanding of how work gets done in an organisation. It demonstrates who is responsible and accountable for various activities thereby letting the organisation, department, line management or staff gain greater efficiencies, which saves both time and money.

It also allows all concerned to identify redundancies quickly, remove duplication and increase the understanding of key steps and responsibilities within any policy, process or procedure.

TOPICS TO BE COVERED

What is process mapping?
Identifying key functions that should be mapped
Using process maps to reduce wastage and improve efficiency
Software, templates and tools that aids process mapping
Symbols and their purpose
The process flow: A step-by-step guide
Common errors made when process mapping and how to avoid them
Leveraging process improvement strategies
Practical Exercise

DATE/TIME

Thursday, 15th August 2024

9:00 a.m.- 2:00 p.m.

COST (per person)

$1,200.00 plus vat (Members)

$1,680.00 plus vat (Others)

FACILITATOR

La Toya Griffith

Human Resource Consultant

La Toya Griffith is a Certified HR Professional with 15 + years of meaningful experience integrating HR initiatives with strategic business goals to ensure superior organizational performance.

In addition to her technical competencies in the coordination and management of Strategic Planning sessions, Human Resource Audits, Compensation Surveys, Satisfaction/Engagement Surveys and Training Needs Analysis, La Toya has designed, developed, implemented and evaluated systems relating to Performance Management, Job Analysis, Business Process Re-engineering and Policy Development. Whenever she can be of service La Toya continues to share her knowledge, skills and abilities.

Online Registration

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IMPORTANT REMINDERS

All sessions are conducted via the ZOOM Meeting platform.

Payment is required before meeting credentials are shared. Customers can now make electronic payments to us remotely via Online Bank Transfer. We encourage the use of this facility at this time.

For payments made via Online Bank Transfer, kindly remit payment to the Employers Solution Centre, via Republic Bank account number 290-457-289-901 (Branch: Tragarete Road, Port of Spain). A COPY OF YOUR PAYMENT RECEIPT/CONFIRMATION is required in order to identify/allocate your payment and before sharing meeting credentials.

Meeting credentials will be shared the day prior to the start of each session.