Restoring Success Newsletter                                                                 November 2019
Restoring Success: When People Don't Follow Instructions
One of the root causes of all kinds of problems in our organizations can be traced back to simply not following instructions. It is a common source of frustration for managers and leaders. 

As I pondered this phenomenon that can inadvertently have disastrous consequences, I began to reflect on my own behaviors. My nature is to be a “rule follower" and follow the directions of others carefully; however, I realized that I do or have done things that are against the grain of being a good instruction follower. 

I like to cook but not bake. Why? Baking requires exact measurements and the following of directions. General cooking allows a lot of room for creativity and freedom; a pinch of this and a pinch of that, so much fun. Is this why some don’t follow instructions? Is there desire to be independent and creative?

I was trying to do something in PowerPoint and although I knew I could get step-by-step instructions and complete my mission efficiently, I fought the notion for 20 minutes. I clicked around, determined to figure it out without instructions. I finally caved, used the robust help feature and got clear step by step instructions on how to complete my objective. WHY did I do this? 

To read the full article  her e  and read all of Lisa's monthly articles  here
Tool Tips For Your Success
When going out on a loss it is helpful to have our tools organized in an easy to locate tool bag. At Restoration Technical Institute we stay tidy by using a tool bag inventory list. After every class, we check to make sure our items are put back where they belong.

We have made it easy for you to stay neat too by including a list for you to use. Click here t o download our RTI Suggested Basic Field Staff Tool list.

Check out a sneak peak of the list below!
Partner Connection: Phoenix Restoration Equipment
Check out our partners at  Phoenix Restoration Equipment   give tips on keeping your dehumidifier running efficiently and preventing the reduction of airflow. To do this, they recommend changing the air filters frequently. For more tips from Phoenix click  here .
Technology Connection:
Let iRestore Help To Manage The Chaos
Upcoming IICRC Courses
Our next three classes are listed below!
View the entire 2019 schedule here . Read the 2020 schedule here .

Monday, November 18 to Wednesday, November 20

Monday, December 2 to Wednesday, December 4

Thursday, December 5 to
Saturday, December 7
Upcoming Specialty Courses

Thursday, November 21 to Friday, November 22

Tuesday, December 12 to Wednesday, December 13

Monday, December 16 to Thursday, December 19
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