News & Updates

July 2024 | Volume 2, Issue 10

Upcoming Events

Community Listening Session Tomorrow, July 16, at the Barnstable Adult Community Center. 1:30 p.m. Share your ideas on how to make the Commonwealth more age- and dementia-friendly and help shape the future. Details here.

Senior Planet is coming back to Chatham. New class starting on August 1. Learn more at https://escci.org/seniorplanet/. To register, call Denise at 508-258-2299.

Happening Now!

Elder Services of Cape Cod and the Islands, Inc. is distributing farmer's market coupons to those who are 60 years of age or older and low income. A Federal Grant from the Department of Agriculture provides these coupons which are now worth $50.00.Click here to learn how to get a coupon. Click here for a list of participating farmer's markets and farm stand locations.

Recent Events

Community Services Officer Sarah Franey and CEO Maryanne Ryan attended USAging's 49th Annual Conference in Tampa this week.

The Senior Nutrition Program has a new webpage. Bookmark this page to easily find our monthly menus for Meals-on-Wheels and Social Dining.

Volunteers Answer the Call!

New Meals-on-Wheels volunteer driver Liz Novak returning to the Yarmouth site after completing her route this past week.

Community Response is Impressive

Since the Cape Cod Times raised the alarm about a shortage of Meals-on-Wheels drivers on May 4th, 46 individuals have completed the application process and are either in training or already handling a route. Another 15 have completed the paperwork but not yet started training or driving and Sarah Franey reports that she continues to receive one or two calls every day from interested potential drivers.


“I was very impressed with the influx of interest in volunteering for our Meals-on-Wheels program, after the Cape Cod Times article came out," said Valerie Dubois, site coordinator at the Yarmouth Senior Center. "We, in Yarmouth, were especially lucky. I am so thankful for all that came forward, applied to become MOW drivers as this enabled me to open a much needed route. Our next goal is to work through our current wait list and get MOW service started for as many of those consumers as possible, hopefully within the next couple of weeks.”


For Liz Novak, volunteering just felt like the right thing to do. “I have been talking about doing Meals-on-Wheels for years. When I saw the article in the Cape Cod Times and saw a sign up at the Senior Center where I drop off my mother, I wanted to look into it more. One of the routes available was the day I drop my mother off so it felt like it was meant to be. The very first day of doing my route, I was already grateful that I had the courage to explore the opportunity. It’s such a meaningful way to give back to a community that has done so much for my mother.”


A Meals-on-Wheels route is typically 20 – 25 stops. This is manageable in terms of cooler size and time commitment. But when program enrollment rises, the routes grow longer and are not sustainable. Most drivers commit to volunteering once a week, so it takes at least 5 additional volunteers to open a new route. There are currently 7 routes operating out of Yarmouth and Dubois expects to add another soon.


At Elder Services, we expect demand for Meals-on-Wheels to increase at a rate of about 7% annually. At the same time, federal and state funding for this program will remain level at best. In fact, the U.S. House of Representatives Appropriations Committee released its budget recommendations for Meals-on-Wheels just this week, and they are recommending 78.7 million dollars less than was asked for in the President’s budget, less even than what was allocated for federal fiscal year 2023.


Speaking about the appropriations recommendations, Bob Blancato, ESCCI Board Member and Executive Director of the National Association of Nutrition and Aging Services Programs, commented "This FY25 funding bill flies in the face of the realities on the ground related to aging services. To cut funding for nutrition as demand grows and impact of inflation continues highlights the disconnect." Federal funds account for about 33% of Elder Service’s Meals-on-Wheels budget.


Interested in volunteering? Apply here!

Family's "Museum Room" Up for Auction

Meals-on-Wheels drivers are often the program's best ambassadors, connecting us with donors and foundations. But Betsey Whalley, a former driver, had another idea. Living in the historic Joshua Coffin House on Nantucket, her family amassed a collection of artifacts over eight generations. These items, including scrimshaw, baskets, model ships, and paintings, will be auctioned at Eldred’s in East Dennis on August 8 and 9. Proceeds will benefit Elder Services and three other Island agencies. “Whatever money our family made was not made in a vacuum,” she reflects, “and proceeds from the sale of these things should go back to the Island and its people.” To honor her family’s legacy and the effort they put into preserving these treasures, Whalley is compiling a detailed genealogy for each item purchased.


View items to be auctioned on August 8 here.

View items to be auctioned on August 9 here.

Joanna Danias: the Lasting Impact of a Successful Internship


Joanna Danias, a Chatham resident pursuing dual MAs in both Social Work and Disaster Resiliency Leadership at Tulane University, recently wrapped up an internship with Elder Services’ Clinical Services Division in June. She began her semester by shadowing Home Care Managers as they met with consumers in their homes to create care plans. “I thought of care managers as doing what an auntie might, but when you break it out as a job, it is so complicated.”


Indeed, Care Managers need to remember scads of details, not just about a consumer’s preferences and circumstances but about the dozens of providers Elder Services contracts with for direct care and in home services, several government programs, and hundreds of community resources. Any of these might be needed as part of a customized care plan that is effective and feasible. Andrew Pacheco, Home Care Program Director, says it can take a year for a new Care Manager to feel really confident in the job.


Danias, an experienced systems thinker, recognized immediately how this could impact recruitment and retention of employees. Home Care Managers are the type of people who are drawn to helping people and solving problems, but can feel overwhelmed by the sheer volume of minutiae that is continually changing. Danais spent the rest of her internship putting her past experience with workplace trainings and her love of technology to work on a new project. By the end of the term, she was putting the finishing touches on a new, searchable, on-line Care Manager’s Manual—one that Care Managers can access when they are doing assessments in the field, working remotely, or in the office.



The on-line manual includes all the resource descriptions, program regulations and instructions the old binders had, but will also contain workflow suggestions and sample scripts for common situations and it can be updated in seconds not hours. Deb Nugnes, Senior Manager with the Home Care Program, thinks this will be a game changer for their department. “Turnover is expensive and, when we have a vacancy, other managers’ workloads increase. If we can do better on retention, services to our consumers will improve.” There is a lot of interest in the project among other agencies in the ASAP network.”

Kindness, Integrity, Accountability & Teamwork are the Cornerstones of our Success.
Elder Services of Cape Cod and the Islands, Inc., is a registered 501c3 organization. We rely on numerous sources of income in order to accomplish our Agency’s mission and depend on the generosity of our community to help us reach our goals.
LinkedIn Share This Email
Facebook  Youtube